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Friday, May 09, 2008
 
(SME) Subject Matter Expert...

...a well informed member of your company who has mastered a subject in its entirety.

A subject matter expert is a person in your organization that has 100% understanding about a certain product or service that your company provides. This person usually has a low level grasp on how this service or product integrates and effects other products or services your company provides. Subject matter experts are usually assigned the task of Editor for their partition.

This person is then in charge of publishing content and making sure that the content is within the guidelines of company procedures.

Supporting your Team

How do you support your team? How do you find out what your team needs from you? How many versions of policies do you have? How do you give distribute newsletters in your company?

Why not imagine having a help-desk on-line and immediately available to all your employees. Your company with benefit from reducing the costs of loosing your hard earned knowledge. Put it in myKB and make it search-able. 

myKB is the best software available to capture, organize and share information regardless of the size of your business or your installation needs. myKB knowledge base is designed to support your software.