Knowledge Base Software: Welcome to myKB

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Support Your Team

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Support Your Customers

Thursday, May 15, 2008

Software Features

Help for myKB Customers

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Read about how myKB.com Reduces Overhead Costs for Customer Service

Hosted Software...

...using your existing internet browser to take advantage of powerful and secure servers.

A hosted software solution allows you to take advantage of a software product without the hassle of installing that product. Security is taken care of inside the myKB application to only publish information that you specifically mark as available to the Public. When we upgrade our hosted myKB knowledge base software, you benefit by having new feature enhancements, and upgrades that are included automatically.

You benefit without the frustration of installing software on every user's machine on your network. Our hardware for the application is upgraded as needed. You never have the expense of hardware or maintaining system expansions. The myKB servers are automatically backed up on a nightly basis and you always have the opportunity to download a live backup from your administration user interface.

You've already got the knowledge, now share it!

Companies thrive by sharing what they know. Your company has spent years accumulating information, producing subject matter experts, writing product documentation, and developing customer service policies. But are you able to quickly connect your customers and employees to this information when they need it? A myKB Knowledge Base can provide the answers they seek by facilitating knowledge transfer quickly, easily, and securely.

myKB is powerful, configurable, and simple-to-use Knowledge Base software designed to capture, organize, and share your information. No more endless searching! Intelligently priced and with a 30-day money-back guarantee, myKB supports unlimited administrators, unlimited users, and unlimited categories. You can even get started building your Knowledge Base today!

With our new Pricing you can Get Started Right Now For Free.

Imagine having one solution with the flexibility to support your customer inquiries, help-desk calls, and technical support issues. myKB offers the most desirable features wanted in a Knowledge Base to best support your Customers, Teams, and Software.