Moving this information to an on-line resource also reduces the burden on your HR team from locating and distributing the appropriate documents or versions.

Many companies greet new employees with a large binder containing their policies and procedures - the "Employee Manual". As time goes by, this manual is misplaced or becomes out of date. Posting the manual on-line allows for quick and easy updates that ensure all employees have access to the most recent policies implemented by the company at all times.

Alerting your staff to changes is as easy using the myKB Knowledge Base Software e-mail or content syndication features. Whether your staff is in the office or on the road, you can keep them up to date.  Any important employee documentation that needs to be easily accessible and remain current can be securely stored and maintained in your knowledge base software.

Up-to-the-minute releases of policies and procedures are delivered through the knowledge management model. Every article in your myKB knowledge base can be emailed. Email delivery of knowledge base articles eliminates the need for a service representative to walk a customer through the multiple steps of a solution. Service representatives diagnose the problem, and then customers correct the problem using an article from your myKB knowledge base.

myKB Knowledge Base Software - We don't make great support - we make great support possible.