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Thursday, March 11, 2010

 
Category Partition...

... part of your myKB knowledge base security.

A partition in your knowledge base is any category, and all of it's child categories. For example, most knowledge base accounts have a Sales partition. This is simply a category that has been created named Sales, and then sub categories created underneath it to make up a partition.

Supporting your Software

How do you support your software? How do you track what your users expect from your support? How many versions of your software do you have? How do you give support on your website?

Why not imagine having a self-service website, customer service call center and help-desk team immediately using one solution. Your company will benefit from reducing the costs of losing your hard earned knowledge. Put it in myKB Knowledge Base Software and make it search-able. 

myKB Knowledge Base Software is the best software available to capture, organize and share information regardless of the size of your business or your installation needs. myKB knowlege base software is designed to support your software.

myKB Knowledge Base Software - We don't make great support - we make great support possible.