Support is vital for the success of your organization's myKB implementation.  We offer a variety of options to support you onsite, online, and via telephone.

We believe that a myKB Knowledge Base offers users the fastest and easiest way to access support information -- 24 hours a day, 7 days a week.  In fact, we use a myKB knowledge base to store our own product documentation.  All registered myKB customers will be given access to our support site at http://support.knowledgebase.mykb.com.   You can search our support site for detailed online documentation on every aspect of setting up, using, and maintaining your myKB knowledge base.  Users can submit questions for additional details on a topic or to request an article to cover a new support topic.

Telephone support and onsite support are also available.  To reach our support line, call us at 1-800-996-myKB.  Please have your company name and account number ready.