myKB employs the very best search tools on the web.

Smart! Our search logic enables customers to quickly scan for keywords, dates, phrases, and article IDs throughout the entire knowledge base.  Customers using your support will turn to the KB Search for quick results.  Any time a KB Search is performed, a Results Listing will display with links to all articles that match the customer's search criteria.

Easy! You can offer your customers either a Tree View or a Directory View.  The Tree-View is similar to a Microsoft File Explorer-like format, and the Directory View displays your knowledge base categories in a format similar to popular search engine layouts.  Both category views allow your customers to drill down through your support content by clicking the category to expand its the contents.  Customers can review thousand of articles, reference, documents, and categories with only a few simple clicks. 

Smart and Easy - myKB is ready for your customers.